Contact

PHONE NUMBERS

Call-center:	+36 1 430 3980
Premium Investment Services:	+36 1 430 3995
Private Banking:	+36 1 808 9210
Online Trading:	+36 1 430 3998
Corporate Finance:	+36 1 430 3980
Analysis:	+36 1 436 7012
Finance:	+36 1 436 7010
Central fax number:	+36 1 430 3981
Central email address:	equilor@equilor.hu

PRESS ENQUIRIES

Front Page Communications
Ádám Kerekes
Phone.: +36 70 341 8959

ADDRESS

Budapest, 1026 Pasaréti út 122-124. (Mozium Office Building)

PARKING

Before visiting us, please call customer service at +36 1 430 3980 or write to us at equilor@equilor.hu so we can provide you with a parking space.

OFFICE HOURS

	Monday to Friday
Customer service	General administration, personal submission of orders.	8:30 AM - 4:30 PM
Cash desk office hours	Cash deposits and withdrawals Equilor Investment Ltd. can fulfil cash withdrawal requests of more than HUF 1,000,000 if you provide a written notice of your intent no later than 11:59 AM on the day preceding the day of withdrawal. Detailed information on cash desk office hours are available in our relevant fee tables.	Mon – Thu: 8:30 AM - 4:00 PMFri: 8:30 AM - 2:00 PM
Business hours The receipt of fiduciary transaction orders for financial instruments	Receipt of orders for securities transactions executable on the domestic market and for forward transactions executable on international markets	8:30 AM - 5:10 PM
	Receipt of orders for securities transactions executable on international markets	8:30 AM - 10:00 PM
	Investment certificate sales	The cut-off time published on the Equilor Investment Ltd website - 1/2 hour
	Orders placed by clients using the EQUILOR Trader, MFOR Trader trading platforms are received by the system:	Continuously between From 11:00 PM on Sunday and 11:00 PM on Friday, taking into account the provisions of the contract for the application
Settlement deadlines for financial transactions	Foreign currency transfers with execution on T day.	8:30 AM - 11:00 AM
	Conversions exceeding EUR 20,000 each	8:30 AM - 4:00 PM
	HUF transfers (VIBER)	8:30 AM - 3:00 PM
	HUF transfer (non-VIBER) with execution on the same value date as the order	8:00 AM - 3:30 PM
	HUF transfer (non-VIBER) with execution on the working day following the value date of the order	3:30 PM - 4:30 PM
	Money transfers between client accounts. Money transfers to Equilor Trader, MFOR Trader, and MetaTrader accounts. EQUILOR undertakes to fulfil transfers orders submitted at the given time on T day; orders given outside the given periods will be fulfilled on the following working day.	8:30 AM - 4:30 PM
	Orders given outside the above times via the EQUILOR DIRECT system and received by EQUILOR will be processed and forwarded for fulfillment on the following working day.
Complaints	Complaints can be reported by phone by calling (+36-1) 289 5650 between 8:30 AM and 4:30 PM from Monday to Friday, with extended hours on Wednesdays (unless it is a holiday) from 8:00 AM to 8:00 PM, or at any time by writing an email to panaszkezeles@equilor.hu. Please see the following for information on other methods for submitting complaints: Complaint Management Information.

Personal consultancy

If you would like our experts to provide personal advice regarding your finances and investments, please provide your contact information and we will contact you without delay.

ASK OUR EXPERTS!

Do you have any questions regarding investments?

Would you like to learn more about Equilor?

Write to us! Our agents are happy to help you!