|Call-center:||+36 1 430 3980|
|Premium Investment Services:||+36 1 430 3995|
|Private Banking:||+36 1 808 9210|
|Online Trading:||+36 1 430 3998|
|Corporate Finance:||+36 1 430 3980|
|Analysis:||+36 1 436 7012|
|Finance:||+36 1 436 7010|
|Central fax number:||+36 1 430 3981|
|Central email address:||firstname.lastname@example.org|
Front Page Communications
Phone.: +36 70 341 8959
Budapest, 1026 Pasaréti út 122-124. (Mozium Office Building)
Before visiting us, please call customer service at +36 1 430 3980 or write to us at email@example.com so we can provide you with a parking space.
|Monday to Friday|
|Customer service||General administration, personal submission of orders.||8:30 AM - 4:30 PM|
|Cash desk office hours||Cash deposits and withdrawalsEquilor Investment Ltd. can fulfil cash withdrawal requests of more than HUF 1,000,000 if you provide a written notice of your intent no later than 2:00 PM on the day preceding the day of withdrawal. Detailed information on cash desk office hours are available in our relevant fee tables.||Mon – Thu: 8:30 AM - 4:00 PMFri: 8:30 AM - 2:00 PM|
The receipt of fiduciary transaction orders for financial instruments
|Receipt of orders for securities transactions executable on the domestic market and for forward transactions executable on international markets||8:30 AM - 5:10 PM|
|Receipt of orders for securities transactions executable on international markets||8:30 AM - 10:00 PM|
|Investment certificate sales||The cut-off time published on the Equilor Investment Ltd website - 1/2 hour|
|Orders placed by clients using the EQUILOR Trader, MFOR Trader trading platforms are received by the system:||Continuously between From 11:00 PM on Sunday and 11:00 PM on Friday, taking into account the provisions of the contract for the application|
|Settlement deadlines for financial transactions||Foreign currency transfers with execution on T day.||8:30 AM - 11:00 AM|
|Conversions exceeding EUR 20,000 each||8:30 AM - 4:00 PM|
|HUF transfers (VIBER)||8:30 AM - 3:00 PM|
|HUF transfer (non-VIBER) with execution on the same value date as the order||8:00 AM - 3:30 PM|
|HUF transfer (non-VIBER) with execution on the working day following the value date of the order||3:30 PM - 4:30 PM|
|8:30 AM - 4:30 PM|
|Orders given outside the above times via the EQUILOR DIRECT system and received by EQUILOR will be processed and forwarded for fulfillment on the following working day.|
|Complaints||Complaints can be reported by phone by calling (+36-1) 289 5650 between 8:30 AM and 4:30 PM from Monday to Friday, with extended hours on Wednesdays (unless it is a holiday) from 8:00 AM to 8:00 PM, or at any time by writing an email to firstname.lastname@example.org. Please see the following for information on other methods for submitting complaints: Complaint Management Information.|
If you would like our experts to provide personal advice regarding your finances and investments, please provide your contact information and we will contact you without delay.
ASK OUR EXPERTS!
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Write to us! Our agents are happy to help you!